Up until a year ago I would have agreed with you whole-heartedly. I have gone through 2 implementations and they were both disasters. The system is total non-user friendly. Almost all my computer skills were self taught, but I could not even begin to figure out Costpoint. Fortunately, I came across an consultant who turned my opinions around. First of all, his cost of his services were 30% less than Deltek and he took 50% less time to accomplish the same tasks I had requested of Deltek's consultants. My phone calls to Deltek averaged anywhere from 5K to 10K each and usaully took 3 to 5 business days before I got an answer. This guy seems to not only give me the answer, but solves the problem himself in less than a day. His explanations are clear and in plan english and has trained me on how to use the system. If you would like his contact info let me know. The best of luck to you.
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